RETURN POLICY
Last updated July 25, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at admin@rajamobiles.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Main Branch
Attn: Returns
RMA #
Ground floor, IT Tower, 73-E-1 Hali Road , Lahore , Punjab 54700
Lahore, Punjab 54700
Pakistan
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, will be deducted from your return to cover shipping charges.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least zero (0) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
● Protectors
● Data Cables
● Chargers
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● Damage will not be accepted
● Burn will not be accepted
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
923333555975
admin@rajamobiles.com
